Digital transformation and 
 AI in banks’ receivables management

What you will learn from this white paper:  

  • How you can extend the digital customer journey from the time of closing the contract.

  • How you can strengthen customer loyalty through digitizing receivables management.

  • How to optimize targets flexibly to reduce process costs and increase willingness to pay.

  • How to use Artificial Intelligence for customer-centric customer communication and smart payments.

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»Customer-centric collections is key for our digital transformation strategy. Thanks to collectAI’s solution we successfully increased the efficiency of our account receivables management and optimized customer retention with a higher satisfaction. Further key results were an overall higher cash flow, a faster execution as well as a reduction of the communication costs.«
Michel Billon, Managing Director, Hanseatic Bank  

Information are valuable as cash

Our services include digital invoices, smart payment reminders and individual client-branded payment portals. This helps increasing the collection rate as well as their customers’ willingness to pay. Smart technologies are key to learn more about your customers.

Modern customer-centric receivables management

Banks are already pursuing own initiatives to attract new customers and retain existing ones. Collaborations with startups enable banks to deliver smart and customer-friendly results. Fintechs are more agile and act faster when it comes to implementing better processes.